Retana Transfers Tamarindo

Privacy Policy

This policy explains what personal data Retana Transfers Tamarindo collects, why we collect it, and the choices you have. Last updated September 15, 2026.

1. Information we collect

Booking details: your name, email, phone/WhatsApp number, pickup and drop-off locations, travel dates and flight number.
Account data: if you create an account, your name, email and an encrypted password.
Payment data: payments are processed by our payment provider (PayPal). We do not store your full card number on our servers.
Usage data: basic analytics about how the site is used, collected through cookies (see section 4).

2. How we use your information

To process bookings and payments and send confirmations.
To coordinate your pickup and communicate about your trip.
To provide customer support and handle cancellations.
To improve our website and services.

3. Sharing with third parties

We share data only as needed to run the service: with our payment provider (PayPal) to process payments, with analytics providers to understand site usage, and with our drivers to fulfil your transfer. We do not sell your personal data.

4. Cookies & analytics

We use cookies and similar technologies for essential site functionality and to measure traffic (for example, Google Analytics). You can control cookies through your browser settings.

5. Data retention

We keep booking and account records for as long as needed to provide the service and to comply with legal and accounting obligations, then delete or anonymize them.

6. Your rights

You may request access to, correction of, or deletion of your personal data. To do so, email us at reservas@retanatransfers.com.

7. Contact

Questions about this policy? Contact Retana Transfers Tamarindo at reservas@retanatransfers.com.